Concierge service

Concierge Service

DEDICATED CUSTOMER SERVICE SPECIALIST GUIDING YOU THROUGH THE COMPLEXITIES OF CLAIMS AND COVERAGE. 

The OSU Health Plan Concierge Team are dedicated customer service specialists who are specifically trained to not only answer your health care benefit questions but help guide you through the complexities of claims and coverages. OSU Health Plan has expanded the team to offer comprehensive support when you have a question.

When should I use concierge service?

You can contact the concierge service team to:

  • Find and transition to providers in the Premier Network.
  • Assistance in scheduling with OSU and Central Ohio Primary Care providers.
  • Learn about your deductible, plan coverage information and cost of care.

Need help with your coverage?

Contact Concierge Service now!

Concierge Service is available Monday through Friday, 7:30 a.m. to 5 p.m.

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